Translation for convenience only
This is a courtesy translation. Only the Italian text is binding: read the Italian version.
This page sets out information relevant to the European Union’s Digital Services Act (DSA), a set of regulations designed to prevent illegal and harmful activities online. The DSA applies to Qlara users in the EU when sending messages through additional channels.
Qlara is a service of Agile Telecom S.p.A.: the single point of contact and the transparency reports required by the DSA are Agile Telecom’s, and they cover Qlara users too.
Single point of contact for EU authorities and users in the EU
Articles 11 and 12 of the DSA require to designate a single point of contact to enable direct communication with the European Commission, EU Member States’ authorities, the European Board for Digital Services, and users in the EU regarding the application of the DSA.
These authorities and users can get in touch at dsa.compliance@agiletelecom.com.
Communications with this email address should be in English and/or Italian.
Transparency reporting
Article 15 of the DSA requires to make publicly available comprehensible reports on any content moderation activity carried out during the relevant period. Under Article 15 of the DSA, reports include details of orders received from competent EU authorities, the number and type of measures taken to give effect to the order, the number of complaints received, if any, and any further detail on content moderation activities that applicable rules may require.
First version of Agile Telecom’s transparency report under Article 15 of the DSA — 15 April 2025 · XLSX
Second version of Agile Telecom’s transparency report under Article 15 of the DSA — 27 February 2026 · XLSX